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Internet Disclosure

Century Bank has prepared this internet site to provide information on its products and services. Every attempt is made to keep this information current and up to date, but for final details and representation of any materials herein, please contact one of our branch locations for further assistance. If you choose to email our customer service center at custserv@centurybankoh.com, please do not include any sensitive personal or account information in order to preserve the integrity of your financial privacy.

Privacy Disclosure

Century Bank and its affiliate Century Bank Insurance, Inc. (collectively, "Century" and referred to herein as "us," "we," and "our" ) recognize and respect the importance of our customers' personal information. To offer you the financial products and services you seek, we collect, maintain, and use information about you on a routine basis. To help you better understand how your personal information is protected, we are providing you with the following statement describing our practices and policies with respect to the privacy of consumer and customer information. In the event you terminate your customer relationship with us, or become an inactive customer, we will continue to adhere to the policies and practices described in this disclosure or as amended in any future privacy disclosure delivered to you.

Customer Information Policy

We collect nonpublic personal information about you from information we receive from you on applications or other forms, from information about your transactions with us or with others, and from information we receive from consumer reporting agencies.

Disclosing Information Outside of Century

From time to time, we provide information about customers or former customers to other unaffiliated third party financial institutions that market our or their own financial products or services, or to others as allowed by law. We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements. For example, we may offer insurance and uninsured investment products through arrangements with unaffiliated third party financial service providers, such as insurance companies, to enhance and expand the financial products and services available to our customers. In many cases, information sharing is also necessary for us to perform business functions and services, such as processing your ATM transactions or bill payments.

Disclosing Information Between Century Bank & Other Institutions

We provide financial products and services to our customers. By allowing us to share information about you and the products and services you obtain from us, we are better able to serve your financial needs. We may disclose nonpublic personal information about you, as described above, with our insurance agency affiliate. Under the Fair Credit Reporting Act, we may share identification, transactional and experience information about you, such as your name, address, account balance and payment history, among ourselves. You have the right to prohibit us from sharing externally gathered personal information about you with one another. Externally gathered personal information may include credit reports, information from third parties such as other creditors, financial institutions or investment companies, and such information could be obtained from applications, credit reports or other sources. You may request that we not share among ourselves personal information about you gathered externally from third parties. You may do so by contacting our customer service center at custserv@centurybankoh.com; (216) 351-7000; or toll-free at (888) 309-8764. Your identification, transaction and experience information with us may be shared among ourselves as allowed by applicable law.

Employee Training and Access to your Information

We maintain physical, electronic and procedural safeguards that comply with federal guidelines to guard your nonpublic personal information. We train our employees and agents to be sensitive about confidentiality and customer privacy. We restrict access to nonpublic personal information about you to those employees who need to know that information so that we can provide products and services to you.